Business automation

The process of how the Rolodex was digitalized, provides important lessons with regards to digitalizing a business process.

If you want to jump on the digitalization train, you will quickly find that it’s key to define processes before digitalizing them.

Customizing standard software is like adding a floor to a building. Or ever worse. Adding a basement.

Any application that is custom built, or has a custom built component, will require maintenance. Learn how to leverage and control.

In many companies there is a huge gap between IT and business. Empowering the business could however boost innovation rapidly.

Estonia has a view on their citizens that many companies can take as an example. The government is there to make life easier.

Answers to the key question when you want to digitalize a business process: where should I start?

Digital revolution is a hot topic, especially for B2B companies. How to embrace digital and utilize for your business.

Digitalizing processes can be done in different ways. Make sure you are going digital the right way.

Recent research has shown that paperless is no longer a priority for most managers. This seems strange...

A while ago, OCI asked its customers how it could better fulfill their needs. The outcome was a customer portal.

Visionary IT departments recognize empowering business units to create applications, increases business growth.