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Order management system

Autopharma, a medicine dispensing manufacturer, started working with Triggre to improve their international order management process. As the company expands, Triggre helps Autopharma streamline and optimize its increasingly varied processes across product lines and customer segments.

"Triggre means a lot when it comes to simplifying processes."

Autopharma / Servilocker

Medicine dispensing manufacturer

Before

The order intake and handling process required a lot of double manual work. Data was spread over multiple systems and the accuracy of data was very low.

After

They centralized data in a single scalable and adaptable order management system. When entering new orders, automated order handling processes are triggered. Allowing order managers to oversee and orchestrate the order process effortlessly.

Key features implemented

Product configurator

Easily managing product data, product configurations, and assembly procedures via a single tool.

Order template builder

End-users create re-usable order templates based on items, products, and differentiated value propositions.

Order intake processes

Portal for sales managers and sales back-office to enter new orders effortlessly and start the order handling process.

Order handling workflow

Automatically created task templates and due dates over all departments to handle incoming orders correctly and on time.

Supplier management

Centralized onboarding and overview of global supplier network, supplier types, categories, and products.

CRM

Just the right CRM functionality to manage customer data, opportunities, orders, and invoices. Data is updated automatically during order handling.

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