Triggre helps organizations stay competitive in the market. It ensures that you can work much faster by simplifying processes in an easy way. It allows you to build whatever tool you think your organization needs. Should you have a ‘what if?’ question, finding the answer with Triggre is a breeze.
You can adapt your software in no time to see it in practice and test the results. Triggre is a time-saving, innovation-friendly and profitable tool. In this blog, we’d like to explain all things above by sharing an example!
Creating contracts anywhere: OCI’s module
Our client OCI used to experience problems because their ERP system was not available at all locations. For example, when the sales manager visited a customer to negotiate a new contract, he scribbled any agreements made on a notepad.
Once he got back to the office, he could enter the information into the system. But it would take him a while to do so, as he tends to have multiple customer visits scheduled on an average day. In other words, he had to keep the customer waiting.
Therefore, OCI used Triggre to make an addition to their customer portal: a module that is used to create contracts by Sales Managers. Nowadays, the process is significantly smoother.
Upon concluding an agreement with a customer, the sales manager logs onto the customer portal on location to enter all relevant information, such as the agreed-upon price and amount.
In the background, all the required data is sent to OCI’s ERP system. Moreover, the contract is immediately available to the customer within the portal, so the latter can start placing orders right away.
You got the tool… now use it!
The great aspect is that OCI was already using Triggre for other processes and saw an opportunity to get even more out of it. This illustrates the importance of regularly reflecting on your processes. Can you work more efficiently and/or serve your customers better? The answer(s) may surprise you.
To clarify this, let’s end our blog with an analogy: if you’ve always traveled by plane and your new boss suddenly puts you into an autonomous car, you’ll only gradually discover its wide range of possibilities. So consider yourself an airplane passenger and Triggre your brand new state of the art vehicle!
Author: Rutger Boomars