Automate your business #4 – What’s next?

Eddie Heijblom

Once you have decided which processes you’d like to automate, it is time to build your application. There are several ways to do this: you can deliver it all at once or break down the process into short time intervals, completing small steps every two or three weeks. No matter which route is right for you, at some point you will be ready to launch the first version.

In this blog, we’ll tell you how to go about it – and we’ll explain what’s next.

Going live: from first version to perfection

It is recommended that you launch the first version for a small number of preferred customers or suppliers who are thoroughly familiar with your company culture. By processing their feedback, you will eliminate major hurdles and inconveniences.

After doing so, you can make the application available to a larger group of users that continues to grow over time. Such a ‘phased launch’ is always preferred, as it avoids peak loads (which may occur when you receive all user feedback at once) and allows your organization to gradually switch to a new way of working.

Next steps: one idea leads to another

You are likely to notice potential connections to other systems during the development and launching process. Of course, you can try to incorporate these immediately, but often, it is wise to ensure that the application runs properly first.

Once it does, employees – even those who were initially skeptical about automation – will actually experience the benefits. For example, your application probably speeds up efficiency and eliminates the need for completing tedious manual tasks.

As a result, they will be on board with it. They might even come up with some fresh ideas for your next automation steps. And in this stage, it is easier to start new initiatives or make adjustments to your existing application, which is now running smoothly.

In conclusion, we’d like to repeat what we’ve said throughout this blog series: start small, so you’re able to show tangible results quickly. When selecting a process that will benefit from automation, opt for a department that adopts a welcoming attitude towards it. The rest of the organization will follow once you can show them the advantages of your application in practice!

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